Privacy Policy

Business Name: Hicken Hot Wheels
Owner: Brian Hicken
Address: 22 Sandpits Road, Shirley, Surrey, CR0 5HG
Website: hickenhotwheels.co.uk
Phone: 07931 540251

1. Introduction

At Hicken Hot Wheels, we are committed to protecting your privacy. This policy outlines how we collect and use your personal data in accordance with UK GDPR and relevant data laws.

2. What We Collect

We may collect:

Name, contact number, and email
Vehicle details
Booking and service history
Payment information (securely processed)
Communications and preferences

3. How We Use It

We use your data to:

Manage bookings and services
Communicate about services or offers
Provide invoices or receipts
Improve our customer experience
Comply with legal obligations

4. Data Sharing

We do not sell or rent your data. We may share it with:

Payment processors
Service partners (e.g., delivery or transport)
Legal authorities if required

5. Data Retention

We keep your data only as long as necessary:

Booking records: up to 6 years
Marketing: until you opt out
You may request deletion at any time

6. Your Rights

You have the right to:

Access your data
Correct inaccurate data
Request deletion
Object to data use
Withdraw consent at any time

To do so, contact brian@hickenhotwheels.co.uk

7. Cookies

Our website may use cookies to enhance functionality and analyze traffic. You may accept or decline cookies via your browser settings.

8. Contact

For any privacy-related questions, contact:
Brian Hicken
Phone: 07931 540251
Email: brian@hickenhotwheels.co.uk